Continuing Ed

Supervisory Development Program

Supervisory Development Certificate Program (for Supervisors & those who would like to become Supervisors)

Unit 1

A.       Essentials of Leadership

B.      Employment Law- Balancing the Rights of Employers and Employees

C.      Communicating Effectively- Intro to Coaching

D.      Team Building

E.       Problem Solving

F.       Ethics & Values in the Workplace

 

Unit 2

A.      Communicatively Assertively

B.      Customer Service

C.      Effective Decision Making

D.      Coaching & Counseling: Performance Appraisals

E.       Conflict Resolution

F.       Train the Trainer

 

Unit 3

A.      Embracing & Leading Change

B.      Lean/5S

C.      Stress Management for Supervisors: Maintaining Credibility & Composure

D.      Empowering and Developing Others

E.       Setting Goals & Objectives

F.       Production AND Quality- The Balancing Act

 

Skips Nov. 26, Dec. 24, Dec. 31

Category: Professional Development

Location: Greenwood

Course Number: 00000

Dates: Sep 10 2014 - Jan 28 2015
Days: W
Times: 8:00 a.m. - 12:00 p.m.

Cost: $1,650.00

Register Online

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