Training Coordinator

Job Overview:

As the training coordinator you will be responsible for communicating with managers to identify training needs and mapping out development plans for teams and individuals. Responsible for managing, designing, developing, coordinating, and conducting all training programs.

Responsibilities and Duties:

This is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

• Map out annual training plans for management, human resources, and customer support.

• Design and develop training programs (outsourced and/or in-house)

• Select appropriate training methods or activities (e.g., simulations, mentoring, on the-job training, professional development classes)

• Market available training to employees and provide necessary information about sessions.

• Conduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed.

• Use known educational principles and stay up to date on new training methods and techniques.

• Design, prepare and order educational aids and materials.

• Assess instructional effectiveness and determine the impact of training on employee skills and KPIs.

• Gather feedback from trainers and trainees after each educational session.

• Partner with internal stakeholders and liaise with experts regarding instructional design.

• Maintain updated curriculum database and training records.

• Host train-the -trainer sessions for internal subject matter experts.

• Manage and maintain in-house training facilities and equipment.

• Research and recommend new training methods.

Benefits