Date Posted: November 4, 2020
Deadline: May 30, 2014
Organization: SC ETV
City: Columbia, SC
Website: View Website
Wages/Salary: $31,182.00 - $57,695.00 Annually
A high school diploma and experience in office automation systems, data communications system design, installation, operation, repair, sales or marketing, or processing of information in a data processing environment. An associate's degree or a bachelor's degree in computer science or related area may be substituted for the required work experience.
PREFERRED QUALIFICATIONS:
A bachelor's degree in computer science, an associate's degree in computer science and two (2) years experience in the support and troubleshooting of direct customer service in information technology or a high school diploma and four (4) years experience in the support and troubleshooting of direct customer service in information technology.
Preferred Knowledge, Skills and Abilities:
Skill in device setup, maintenance and troubleshooting of hardware issues, software installation and troubleshooting (both agency developed and vendor applications,
Excellent customer service skills,
Ability to work in a team environment,
Good communications skills,
A+ Certification,
Extensive knowledge of Windows 7 & 8, Microsoft Office software products and their uses,
Experience in Apple hardware highly desirable.
Under general supervision, this position is responsible for collecting, managing and transferring donor files to facilitate ETV fundraising and ETV Endowment membership, serving as the liaison between the 800 call center, the ETV Endowment and ETV. Responsible for set-up, general oversight and troubleshooting for Fundraising computers, printers and associated equipment and systems. Assists Department Director with research, analysis, upgrades and reports.