Administrative Specialist II

Under direct supervision of the Director of Admissions and Records, serves as an Administrative Specialist and Switchboard Operator, Duties include operating switchboard, greeting callers and visitors, and directing calls as appropriate. Provides clerical support to Admissions and Records and assist with coordinating graduation. Maintains policies and procedures manual for Student Records. Duties also include assisting Admissions and Records with scanning, indexing, filing, and processing transcript request. Provides customer service in a professional manner to both internal and external customers and perform cashiering duties to include disbursement of financial aid, cash payments, credit card payments, and deferred payment plan payments. Excellent oral communication skills are essential and service must be provided in a professional manner.