Date Posted: November 4, 2020
Deadline: September 30, 2018
Organization: Greenwood Pawn Brokers, LLC
Location: Greenwood
City: Greenwood
Website: View Website
Job Type: Full Time
Wages/Salary: Salary Based on Experience
Outstanding customer service skills
Excellent technical, problem solving, and analytical skills
Exceptional organizational skills
Strong written and oral communication skills
Work well in team environment
Ability to work flexible hours, including weekends and some holidays
High school diploma or GED
Strong attention to detail
Excellent time management skills
Assisting customers with pawn shop related transactions.
Drug test and background check required.
Diagnose, troubleshoot and repair devices
Provide recommendations for problem resolution
Explain complex technical issues to customers in a non-technical manner
Provide repair and replacement estimates to customers
Ensure that all repairs meet or exceed standards
Greet customers in a friendly manner and maintain a positive work environment
Answer phone calls to the store with a professional, courteous and friendly demeanor
Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations
Keep track of all devices and inventory while safeguarding all store stock
Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair