Date Posted: November 4, 2020
Deadline: October 31, 2012
Organization: Northland Communications
City: Greenwood, SC
The ideal candidate possesses excellent communication to interact directly with customers, co-workers, vendors and management. The candidate will have the ability to use good customer service skills and handle customers tactfully, courteously and professionally exercising a great deal of patience and understanding. Minimum one year experience in cable television or customer service and high school diploma or equivalent, college education preferred. Must possess and maintain valid driver's license and ability to maintain good driving record.
Northland offers an exciting benefits package including subsidized employee and dependent medical and dental insurance, 401 (k), life insurance, vacation, holiday and sick pay, and educational assistance.
The Dispatcher is responsible for coordinating and managing the field staff work load to provide an efficient installation, disconnect, trouble call, and maintenance process ensuring timely, quality service. The position demonstrates a commitment to customer service by exceeding customer's expectations through assisting with scheduling and problem solving and to solve and to serve as a resource to Customer Service Representatives and the Plant Operations Manager to respond to customer and maintenance needs.
ATTN: DISPATCHER - Greenwood, SC
Northland Communications
101 Stewart St., Suite 700
Seattle WA 98101
Fax: 206.623.8034
E-mail: jobs-gwd@northlandcable.com