Sales Engineer I

As the Sales Engineer progresses along the Career Path, he/she will handle larger customers and more complex sales, requiring a higher level of skill
Focus on optical opportunities for Small to Medium Businesses
Minimal focus on Coax based opportunities
Communicate with customers directly and through Account Executives to understand prospective customers? current network situations, perform needs analyses, and produce strategic, cost-effective network bids and solutions
Create and present proposals that successfully meet our customers? communications requirements
Engineer and design strategic voice, video, or data service to produce a robust, cost effective strategic networking solution for CB customers
Help the prospect understand and value the benefits of CB products or services. Minimize or alleviate prospects? perceived risks in regard to the buying decision
Seek opportunities for selling additional services
Be an ongoing resource to existing clients for information, service support or other needs

COMPUTER SKILLS
Intermediate knowledge of computers and software applications including MS Office Suite (Excel, Word, PowerPoint, and Outlook)

CERTIFICATIONS:
CCDA or CCNA, or other industry recognized comparable certification required.

EDUCATION
Bachelor?s degree (BA/BS) from a four (4) year college or university in Engineering, Computer Science, or related field.

RELATED WORK EXPERIENCE
2-5 years:
?Network Engineering/ Administrator experience
?Network Sales Engineering experience
?Major accounts experience
3-5 years:
Designing IP Networks to deliver Voice/Video/Data, including Optical Transport Technologies (CWDM, DWDM, Wavelengths) and frame relay or ATM networks.

EQUIPMENT USED
Requires use of standard office equipment and personal computer (PC)/video display terminal, mouse and various peripherals. Equipment requires involved set-up, adjustments and operational procedures (e.g. word processing equipment, personal computers, scanners and digital copier/printer).

WORKING CONDITIONS
PHYSICAL REQUIREMENTS
Sedentary Work: Exerting up to 25 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

PHYSICAL ACTIVITIES
Talking - Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to others accurately, loudly or quickly.
Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
Repetitive Motions - Making substantial movements (motions) of the wrist, hands, and/or fingers.

VISUAL ACUITY
Employee is required to have close visual acuity to perform an activity such as: preparing and analyzing figures; viewing a computer terminal; and/or extensive reading.

Work with other providers of equipment or services, including Charter cable engineering and system engineers, to develop winning solutions to customer?s data, voice or video network requirements
Maintain current knowledge of industry and emerging technology trends within the telecommunications industry and assist in the training of Account Executives on technical issues
Mentor Sales Engineers Associates as requested.
Perform other duties as requested

PREFERRED QUALIFICATIONS:
KNOWLEDGE, SKILLS AND ABILITIES
Ability to communicate orally and in writing in a clear and straightforward manner.
Ability to prioritize, organize effectively and handle multiple projects and tasks.
Ability to develop clear and concise spreadsheet costing models.
Ability to sell products and services.
Ability to effectively present and explain technical solutions to customers and sales staff

Knowledge of cable television products and services.
Basic knowledge of RF systems, including wireless data transport technologies, needed to design solutions to meet the requirements of the opportunities they are supporting

Basic knowledge of the following technologies needed to design solutions to meet the requirements of opportunities the SE are supporting.
?Network design principles including VLAN implementation, sub-netting, spanning tree, VLAN trunking and inter-VLAN routing
?IP routing protocols including RIPv2, EIGRP, OSPF, ISIS and BGP
?TDM services including T1/E1, T3/E3, OCx circuits and Frame Relay
?Telephone network design and service delivery, including VoIP
General knowledge with carrier and MSO interconnections, Central Office collocation, and interconnections and facilitating NOC to NOC relationships.