Certified Medical Assistant: Outpatient Office

Responsibilities:

The medical assistant role is a mixture of administrative tasks with a heavy focus in clinical care coordination, fulfilling various requirements in these categories:  

• Answering phone calls promptly and professionally 
• Responding to text messages and emails promptly and professionally 
• Writing emails, letters, and more in a clear and concise manner 
• Interacting with clients in a positive and compassionate manner 
• Gaining proficiency with the EMR system to improve client experience 
• Completing prior authorization requests for medications 
• Preparing and giving injectable medications to clients 
• Ordering and managing inventory of sample medications and specialty medications 
• Collecting vital signs 
• Administering clinical testing, including UDS panels and Genesight swabs 
• Communicating with other offices and pharmacies regarding medications and other aspects of care coordination 
• Properly scheduling and rescheduling appointments for clients 
• Checking out clients by scheduling future appointments and collecting payment 
• Collaborating with administrative staff and providers as a team 
• Maintaining our company culture and upholding our company values 
• Assist with staffing needs at other iTrust Wellness Group offices as applicable

Requirements: 

• Active certification as a Medical Assistant  
• Excellent written and verbal communication skills    
• Client-focused, positive approach toward client care    
• Consistent reliability, professional provision of services, and the highest level of integrity