Date Posted: November 4, 2020
Deadline: June 30, 2016
Organization: United Community Bank
City: Laurens
Website: View Website
? High school diploma or equivalent
? Able to work a set or rotating schedule that may include evenings and Saturdays
? Familiarity with MS Office programs
? Familiarity with multi-line phone sets
? Possess excellent interpersonal and communication skills
? Has a passion for delivering superior customer service
? Convey a professional and welcoming telephone manner
? Strong verbal and written communication skills
? Committed to achieving personal growth and success in meeting and exceeding performance and productivity targets
? Be open to performing other duties within the scope of the position
? Successfully complete all required job and Bank Secrecy Act/Anti-Money Laundering training inclusive of obtaining a passing grade on all assessments
? Entry-level customer service position that responds to customer inquiries (via phone) that include routing customers to a specific individual or appropriate department/location and answering basic questions related to branch location and hours. Also responds to basic inquiries regarding account information for UCBI products such as Checking, Savings and Money Market Accounts as well as funds transfer requests. Support may also include providing assistance with Debit and Prepaid Card questions and issues. Overall responsibilities also include the ability to assess and respond to customer and co-worker needs and requests quickly and efficiently, interact with customers and co-workers in a professional and caring way and represent United Community Bank as ?The Bank that Service Built?. Future responsibilities may include actively seeking or referring sales opportunities which align customer needs with UCB?s products and services to the appropriate team or business unit.