License Practical Nurse (LPN) Full time

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist front office as necessary greeting and registering patients, obtaining/scanning required signed paperwork, copies of insurance and identification cards, verifying insurance and collecting/recording payments accurately.
• Ensure returning patients’ demographics and insurance are correct and HIPAA acknowledgement has been signed within the past year.
• Follow company procedures related to workers’ compensation and occupational medicine patients
• Answer phone calls in a professional manner within three rings.
• Respond promptly to customer needs, provide excellent customer service, assist patients as necessary. Maintain awareness of comfort and needs of the patient.
• Take temperature, pulse, blood pressure, and other vital signs to detect deviations from normal. Enter into EMR accurately.
• Document nursing history and physical assessment of patients.
• Ensure patient flow is timely and organized, prioritizing appropriately.
• Explain prescribed procedures and treatments to patients.
• Prepare equipment and aid physician during treatment and examination of patient.
• Draw blood from patient’s finger, ear lobe, or vein, observing principles of asepsis to obtain blood samples.
• Collect specimen from the patient utilizing the approved equipment, sequence and procedure.
• Perform laboratory tests according to written instructions.
• Ensure all ordered tests are performed accurately and in a timely manner.
• Administer prescribed medications and treatments in accordance with approved nursing techniques.
• Ensure patient immunizations are appropriate, well documented and administered using approved nursing techniques.
• Observe patient, record significant conditions and reactions, and notify supervisor or physician of patient’s condition and reaction to drugs, treatments, and significant incidents.
• Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures
• Properly start lab equipment daily; Perform maintenance on equipment as scheduled.
• Maintain daily log; document all requests and results of lab work accurately.
• Perform daily quality control and cleaning procedures according to guidelines.
• Order and stock supplies weekly.
• Respond to all lab messages and call back requests; share responsibility of call back sheets.
• Respond to all patient messages; documenting conversations in electronic medical records system.
• Utilize lab software (interface queue), as well as any lab equipment according to the proper procedure and instruction.
• Respond to life saving situations based upon nursing standards, policies, procedures, and protocol.
• Maintain BLS certification.
• Ensure patient health information is protected according to HIPAA guidelines. Complete annual HIPAA training as required.
• Perform all drug screening/breath alcohol testing procedures in accordance with established rules and regulations.
• Conduct physician referrals as well as service pre-certifications on an as needed basis.
• Prepare rooms; sterilize instruments, equipment, and supplies for procedures.
• Ensure work area is neat and clean, fully stocked and all laundry items have been laundered and put away.
• Manage difficult and emotional customer situations.
• Demonstrate accuracy and thoroughness.
• Maintain complete and accurate documentation.
• Observe safety and security procedures; promote a safe and pleasant work environment.
• Report potentially unsafe conditions to management.
• Regular attendance/timeliness to ensure efficient clinic operations.
• Treat people with respect, inspire trust of others, work with integrity, uphold organizational values.
• Adapt to change in work environment, manage competing demands
• Other duties and responsibilities as assigned.