Mailroom Technician

1. Mailroom Operations
a. Handle incoming and outgoing mail efficiently.
b. Organize and track packages, ensuring timely distribution.
c. Maintain mailroom supplies and ensure availability of necessary materials.
d. Sort and process mail while managing software systems for tracking and
processing.
e. Optimize mail-related software to improve efficiency in mail operations.
2. Technical Support and IT Duties
a. Provide basic technical support to employees, troubleshooting hardware
and software issues.
b. Assist with setting up and configuring IT equipment, including desktops, mail
machines, and printers.
c. Install, update, and maintain software applications to ensure all systems are
current.
d. Assist with network connectivity issues and provide basic server
maintenance.
e. Perform routine diagnostics and checks on computer systems, networks,
and mailroom technology.
f. Help with setting up email accounts, password resets, and other IT-related
queries.
3. System Maintenance
a. Ensure smooth operation of both IT and mailroom systems.
b. Identify and address issues promptly to ensure minimal disruption to
services.