Date Posted: November 4, 2020
Deadline: May 24, 2012
Organization: Charter Communications
City: Greenville and Spartanburg, SC
Website: View Website
Knowledge of cold call sales skills, persuasion, and clear communication skills.
Ability to build mutually beneficial relationships with all management at assigned properties.
Ability to install all products offered by Charter.
Ability to provide reliable, flexible transportation to and from assigned territories and company office locations in all types of inclement weather.
Ability to stay outside in all types of inclement weather with appropriate clothing.
Ability to communicate orally and in writing in clear and straightforward manner.
Ability to maintain confidentiality.
Ability to deal with the public in a professional manner.
Ability to maintain high level of self-motivation.
Ability to maintain favorable relations with subscribers, vendors and employees within the service area.
Knowledge of communications technologies and services, with an emphasis on data networking fundamentals.
Ability to prioritize and organize effectively.
Ability to use personal computer and software applications.
Ability to use hand tools in the reconnection of cable service.
Knowledge and ability to perform reconnect installations at time of sale.
High School Diploma or equivalent work experience.
Sales experience, some industry-specific sales 1-5 years experience.
Cable or Telecommunications experience preferred.
Valid driver's license with a satisfactory driving record.
Office environment and / or outside environment with exposure to inclement weather.
Must be able to lift 10-20 pounds for 20 ? 30 feet (digital boxes, etc.).
Exposure to moderate noise levels.
Sells products and services through building relationships and upselling new customers in assigned properties.
Actively and consistently support all efforts to simplify and enhance the customer experience.
Meets established objectives relative to increased sales volume and penetration in assigned property portfolio.
Solicits residential customers through building relationships with property management, sets up open units to be turn key for new tenants, and explains products and services available to same.
May be asked to perform routine audits of cable lines and services when required.
Obtains referrals from new and existing customers.
Generates incremental revenue from existing customers by adding new/additional services or upgrades.
Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved.
Maintains a well-informed knowledge base of competitors' activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions.
Attends and actively contributes to sales meetings and training programs.
Complete all necessary paperwork to support sales activities including sales orders, sales agreements, billing forms and sales reports in a manner consistent with quality control guidelines.
Collect and account for funds, collect equipment and provide receipts according to company policy and guidelines.
May perform certain technical functions such as installation of digital boxes, activation/disconnection of existing cable lines and installation of telephone MTA's when requested by the company and when trained in the correct procedure.
www.charter.com/careers