Date Posted: November 4, 2020
Deadline: July 31, 2012
Organization: Charter Communications
City: Simpsonville SC
Website: View Website
Ability to analyze and interpret data, ability to communicate orally and in writing in a clear and straightforward manner, ability to communicate with all levels of management and company personnel, including presentation skills, ability to lead, manage and motivate personnel, ability to manage work flow, improve overall company effectiveness and productivity, ability to positively influence and persuade, ability to prioritize and organize effectively, ability to work independently, products and services implementations skills, demonstrated project management skills, effective analytical and personal computer skills, knowledge of Sales Operations and Processes, knowledge of cable operations, customer care methods and new technologies; Bachelor?s degree in related field or equivalent experience, 2-3 years of Operations management experience, Sales management experience and Sales Experience; telecommunications and cable industry experience preferred
Actively and consistently support all efforts to simplify and enhance the customer experience
Responsible for meeting and exceeding budgeted sales goals.
Recruit, interview, hire, train, supervise and guide staff and contractors. Direct reports may include members of various sales and operation teams in the KMA.
Assist in the development and implementation of motivation and incentive plans, sales materials, forms and procedures.
Monitor the payroll process and ensure that all commission are calculated properly.
Assist in development and drive implementation of sales distribution strategies in order to acquire new subscribers
Communicate with sales staff all current market offers and assist Director and Division staff in providing input for future offers.
Handle territory assignments for sales resources.
Handle personnel issues, including performance appraisals, coaching, safety training, etc.
Establish weekly KMA meetings ensuring all KPIs and metrics by product and sales channel are being achieved
Assist with budget preparation, and provide input on broader sales and operations issues.
Participate and play an intricate role in the development and implementation of the incentive reward / recognition programs focused on new customer acquisition or upselling of existing Charter products and services
Perform other duties as required
Actively and consistently support all efforts to simplify and enhance the customer experience.Responsible for meeting and exceeding budgeted sales goals.
Recruit, interview, hire, train, supervise and guide staff and contractors. Direct reports may include members of various sales and operation teams in the KMA.
Assist in the development and implementation of motivation and incentive plans, sales materials, forms and procedures.Monitor the payroll process and ensure that all commission are calculated properly.Assist in development and drive implementation of sales distribution strategies in order to acquire new subscribers.Communicate with sales staff all current market offers and assist Director and Division staff in providing input for future offers.Handle territory assignments for sales resources.Handle personnel issues, including performance appraisals, coaching, safety training, etc. Establish weekly KMA meetings ensuring all KPIs and metrics by product and sales channel are being achieved. Assist with budget preparation, and provide input on broader sales and operations issues. Participate and play an intricate role in the development and implementation of the incentive reward / recognition programs focused on new customer acquisition or upselling of existing Charter products and services
Perform other duties as required