Date Posted: April 18, 2024
Deadline: May 31, 2024
Organization: Bridgestone
Location: Other
City: Charleston
Website: View Website
Job Type: Full Time
Wages/Salary: $65K - $90K Annual + Bonus
Minimum Qualifications
- High School Diploma or equivalent
- Demonstrated success in retail sales management
- Problem solving as it relates to customer complaints
- Aptitude to manage inventory, order scheduling, and ongoing merchandising displays
- Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty
- Teammate and customer communication skills
- Negotiation and conflict resolution skills
- Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles
- Must have completed all current and required Firestone Complete Auto Care education courses & modules required for this position
Preferred Qualifications
- High school degree or equivalent is required
- 2 year college degree or equivalent
Responsible for every aspect of the store operation, which includes: selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services.
Responsibilities
- Customer service
- Drive store sales & promotions
- Build Customer Satisfaction & Loyalty
- Creating Results for Teammates, Customers and the Company
- Understand alternative tire sourcing and competitors
- Payroll, budgets and store goals
- Responsible for record keeping and relevant financial information
- Manage, schedule and assign staff according to their skill level
- Attend paid training to stay up-to-date with new developments in the automotive service industry
- Follow up with customers to obtain feedback and ensure they are satisfied with received
- Other duties as assigned
520 Folly Road
Charleston, SC 29412
United States
Our organization does not discriminate on the basis of race, color, religion, national origin, age, sex, sexual orientation, or disability.