Date Posted: November 4, 2020
Deadline: August 7, 2020
Organization: Mailprotector
Location: Greenville Area
City: Greenville
Website: View Website
Job Type: Full Time
Requirements:
- Have a technology degree or other applicable technology experience
- Spent one to three years in an IT or help desk related role
Job Description:
This is not a traditional "tech support" role. There is a high level of partner engagement; you represent the face and the brand of our entire team on a regular basis so we require a strong command of interpersonal skills.
This might be a good fit if you:
- Find genuine enjoyment in helping people solve technical problems
- Can patiently help people understand email issues related to DNS records such as MX and SPF
- Appreciate detailed troubleshooting of email message headers, mail routes, and the use of connectors and journaling rules
- Understand the differences between on-premise email servers and cloud-based services such as Microsoft 365 and Google’s G Suite
- Take responsibility and solve business relationship concerns
- Regularly have ideas about making things better that you can persuasively communicate
- Are generally the ‘go-to’ person in your circle of friends when someone needs help
- Have worked in B2B or channel environments
- Have a demonstrable track record of pursuing personal and professional growth
- Able to articulate technical expertise to questions received by the sales team
- Have a technology degree or other applicable technology experience
- Spent one to three years in an IT or help desk related role
- Enjoy the additional freedoms and responsibilities of small company culture
Schedule:
Program(s):
Application Process:
For full job description and application guidelines, use link below.
Employer Address:
200 N Main St
Greenville, SC 29601
United States
Our organization does not discriminate on the basis of race, color, religion, national origin, age, sex, sexual orientation, or disability.