Date Posted: November 8, 2021

Deadline: November 15, 2021

Organization: SCPRT/North Augusta Welcome Center

Location: Other

City: North Augusta

Website: View Website

Wages/Salary: $27,993 annually.

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Requirements:

Associate degree in hospitality, marketing, public relations, retail or closely related field preferred, or high school graduate/GED + two years of customer service and public contact experience in a related field.
 
 Additional Requirements:

  • Requires lifting up to 50 pounds, travel, inventory duties, and working 37.5 hour rotation with weekends and holidays. Job includes extensive walking and standing.  Computer skills and some overnight training-related travel required. Requires strong customer service skills.
  • Ability to provide visitors with travel-related information; assist visitors with directions and reservations; stock and inventory literature.  Job includes extensive walking, standing and the ability to lift and carry up to 50 lbs.  Computer skills and some overnight training-related travel required.  Strong customer service, oral and written communication skills required.
  • Ability to provide visitors with travel-related information; assist visitors with directions and reservations; stock and inventory literature.  Job includes extensive walking, standing and the ability to lift and carry up to 50 lbs.  Computer skills and some overnight training-related travel required.  Strong customer service, oral and written communication skills required.
  • Valid Drivers License or government issued ID required.
Job Description:

Travel Coordinator I's are to provide excellent customer service to every visitor of the Welcome Center, increase visitor spending in South Carolina through front-line information service and promotion of South Carolina destinations, thus influencing current and future visitor travel plans.

  • Provide a positive, quality customer service experience to visitors of the Welcome Center.
  • Promote destinations and accommodations to visitors in order to extend stays and increase visitor expenditures in South Carolina.
  • Expand personal scope of knowledge of South Carolina tourism product and Welcome Center operations by participating in regular training.
  • Maintain complete and accurate inventory of literature and promotional materials to support visitor information and customer service efforts.
  • Gather and enter traveler research information into database.
  • Maintain a good working relationship with all Visitor Service staff and partners to ensure program goals and objectives are met.  Encourage open communication and practice and promote teamwork within the center and on the Welcome Center grounds.

Actual Job Location: North Augusta Welcome Center.

Full-time, 37.5 hour/week rotating schedule that includes working every other weekend and most holidays.
 

The South Carolina Department of Parks, Recreation & Tourism is an Equal Opportunity, Affirmative Action employer.

Schedule:
Full-time, 37.5 hour/week rotating schedule that includes working every other weekend and most holidays.
Contact Name:
Allison King
Contact Phone Number: 803-734-0861
Contact Email: aking@scprt.com
Application Process:
Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. A State application MUST be submitted electronically through the www.careers.sc.gov website.
Employer Address:

29846 I-20
North Augusta, SC 29841
United States

Our organization does not discriminate on the basis of race, color, religion, national origin, age, sex, sexual orientation, or disability.