Date Posted: November 4, 2020
Deadline: April 1, 2008
Organization: Bender Consulting Services, Inc.
City: Blythewood, SC
Website: View Website
Wages/Salary: 20K - 30K with a Full Benefits Package
• Bachelor’s degree in Computer Science, Information Science, or the equivalent is preferred. An Associate’s degree or equivalent technical training/experience will be considered.
• As a minimum, must have an academic background working with UNIX operating systems.
• Knowledge of LINUX operating system is helpful.
• Experience with UNIX commands and directory structures. Knowledge of UNIX shell scripting, and PERL are helpful.
• Understanding of network components including switches, routers, firewalls, hubs, and other security devices are helpful.
• Will work in a mission critical 24x7 operation, the successful candidate must be willing to work 1st, 2nd, or 3rd shift, holidays and weekends as required.
• Self-motivated with the ability to work independently, as well as in a team environment, with a professional attitude and good communication skills.
• Use software, hardware, and network tools to troubleshoot, identify, and diagnose problems affecting performance (network connectivity, communication, workstation, and application problems) by phone and on-site in a UNIX environment.
• Serve as contact for users to obtain clarification of these problems and provide resolution for system failures or degradation.
• Document system errors, problem calls, software, hardware, and communication failures using an on-line log.
• Handle customer concerns and inquiries, and ensure that the customer receives a rapid, professional, and accurate response to any questions or problem by resolving it directly or directing the call to the appropriate group.