Visitor Services Assistant

Key Requirements:
• U.S. Citizenship required
• Appointment subject to background investigation and favorable adjudication.
• Males must meet Selective Service Registration Act requirement.
• You will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
• You may be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.
• You may be required to work on-call, evenings, weekends, holidays, overtime and/or shift work.

Education: To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Qualifications:
All qualifications must be met by the closing date of this announcement (unless otherwise stated in this bulletin).
Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro- rate the amount qualified specialized experience.

To qualify for this position at the GS-03 level, you must possess one of the following:
Six months of progressively responsible clerical, office, or other work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of a Visitor Services Assistant. General experience includes greeting the public, disseminating information, and providing directions,
-OR-
One year of education above high school (30 semester hours or 45 quarter hours). This education was obtained in an accredited business, secretarial or technical school, junior college, college, or university.
-OR-
Equivalent combination of experience and education that, together, equal 100% of the qualification standards listed above when combined.
Qualifying experience may be obtained in the private or public sectors. The OPM Qualification Standards Handbook is available for review at: http://www.opm.gov/qualifications

Additional Information:

• PHYSICAL DEMANDS: The work may require standing or sitting for long periods of time, walking for long distances, climbing and descending steep inclines, traversing uneven terrain, bending, and lifting moderately heavy items, Mental stress and physical fatigue may occur due to the high volume of personal contacts, occasional emergency responses, the repetitive nature of some of the tasks, and the responsibility of dealing with large amounts of money.

• WORK ENVIRONMENT: Work may be accomplished in a typical office setting and is often performed outdoors which results in exposure to extremes of temperature, rain, snow, wind, steep and uneven terrain, and direct sunlight.

• This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.